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Frequently Asked Questions


FAQs about Logging-in:

What is my Login Name?

Your User Name is your Representative Number. For example, the User Name for a Rep No. 035 would be "35". (You'll note any zeros left of the number are omitted)

What is my Password?

Your default Password is the last four digits of your Social Security number.

Can I change my Password?

If you would like to change your Password, please send an e-mail to: webmaster@centaurusfinancial.com with the words "New Password" entered in the Subject: field.

I've tried everything and still can't login.

Send an e-mail to: webmaster@centaurusfinancial.com or call the home office.  If possible, try to note any peculiarities that occurred during the process--these details often help when diagnosing the error.